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FAQ
Are the clothes really branded and original?Absolutely. Every garment we sell goes through a strict quality check and is The Vastra Aura-Verified for authenticity.
How do you offer such deep discounts?We source directly from factories where top-notch brands are manufactured. This direct-to-consumer model allows us to offer incredible discounts without compromising on quality.
Why is The Vastra Aura a members-only store?The Vastra Aura operates on a members-only model to maintain exclusivity and ensure that our limited stock reaches a curated community who appreciates the value of the products we offer.
What payment methods do you accept?We accept Cash on Delivery (COD), all major credit and debit cards, as well as payments through UPI.
Are the sizes true to fit?Sizes can vary widely between brands, which can be confusing. That’s why we’ve introduced “The Vastra Aura Sizing” – a tailored sizing chart to help you find your perfect size.
Do you deliver in India?Yes, we are an Indian startup and we proudly deliver all across India.
When can I expect my delivery?Typical delivery times are 5–7 business days, depending on your location.
Is it possible to modify my order?If you need to make changes to your order, please contact our customer service immediately. Once the order is processed, we cannot guarantee modifications.
Can I return or exchange products?Yes, we have a hassle-free return and exchange policy. Please refer to our Policy page for more details.